Connection Drop Problems
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- Check your connection speed!
Your connection to the Internet needs to be FAST. Low speed connections will hurt your ability to broadcast or receive in high quality.
Chat models : Your UPLOAD speeed must be at least 700kb (or 0.7mb) per second for best results.
Customers: Your DOWNLOAD speed must be at least 1024kb (or 1.0 mb) per second for best results. Do not upload or download large files, play games, or watch streaming video on your Internet connection while trying to chat, even on another computer. Viewing streaming content will take bandwidth away from your connection, hurting your video quality.
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